Build your career and help shape the future of post-purchase experiences
We're building something amazing at parcelLab, and we want you to be part of it. Join a global team that's redefining post-purchase experiences for the world's biggest brands.
200+
Employees
1,000+
Brands trust us
3
Offices worldwide
1
Mission
Values that guide us
Our four core values shape how we work, collaborate, and grow together.
We Build and Succeed Together
Teamwork and shared achievement drive everything we do.
Own It, Improve It
Taking ownership and continuous improvement are in our DNA.
Stronger Through Diversity
Inclusive culture valuing different perspectives and backgrounds.
Challenge, Learn, Grow
Embracing continuous development and stepping outside comfort zones.
We take care of our people
Remote-First
Flexible work from anywhere with a remote-first culture
Work From Abroad
Work from abroad policy for global flexibility
Generous PTO
Generous paid time off to recharge and reset
401K / Pension
Retirement plans available in US, UK, and DE
Parental Leave
Enhanced parental leave policies (US, UK)
Healthcare
Paid healthcare coverage (US, UK)
Sick Pay
Comprehensive sick pay for when you need it
Team Offsites
Twice-yearly company offsites to connect in person
Leadership Development
Programs to grow your leadership skills
Structured Onboarding
30-60-90 day onboarding to set you up for success
Employee Assistance
Employee assistance programs for wellbeing support
Career Growth
Clear paths for professional development and advancement
Hear from the parcelCrew
"parcelLab treats employee wellbeing as sacred. Concerns receive utmost respect."
Robert Rodgers
Technical Support Engineer, US
"Working with passionate people solving universal problems is inspiring and rare."
Mark Dunlap
Global Head of Solution Consulting, UK
"Amazing employees, customers, and cutting-edge tech make each day exciting."
Sabrina Luedtke
Account Executive, US
"Trusting environment with autonomy allows professional and personal growth."
Jessica Bann
Senior Legal Counsel, UK
Find your next role
Explore opportunities across our teams in Boston, London, and Munich.
Customer Success
Boston / London / Munich
Our offices
Boston, USA
75 State Street, Boston, MA 02109
London, UK
Moor Place, 1 Fore Street Avenue, EC2Y 9DT
Munich, Germany
Kapellenweg 6, 81371 Munich
Ready to transform your post-purchase experience?
See how parcelLab can help you turn every delivery and return into a loyalty-building moment.