parcelLab Named to CB Insights' Retail Tech 100
parcelLab has been selected for CB Insights' inaugural Retail Tech 100 ranking, which identifies the 100 most promising B2B eCommerce companies globally. The list encompasses startups from 21 countries working to transform customer experiences across the sales-to-delivery spectrum.
Notable Achievement
parcelLab represents one of only two German organizations included on the CB Insights Retail Tech 100 ranking.
A Pivotal Moment for E-Commerce
Tobias Buxhoidt, CEO of parcelLab, reflected on the recognition: "This year, e-commerce has changed dramatically. We've seen tremendous year-over-year growth and it's clear that online retail is here to stay."
He emphasized that parcelLab enables retailers to communicate directly with customers about shipping and returns, noting that engagement rates for their communications increased significantly during this period due to customers' heightened demand for delivery updates.
The Retail Tech 100 by the Numbers
Geographic Distribution
The Retail Tech 100 reflects the global nature of e-commerce innovation:
- North America: 59% (US leads with 55 companies)
- Asia: 21%
- Europe: 16%
- Latin America: 4%
parcelLab's inclusion on the Retail Tech 100 reflects the company's mission of providing customizable post-purchase communication platforms. Partnering with 500+ global brands and 150+ carriers worldwide, parcelLab continues to help retailers own their customer relationships from checkout to delivery and beyond.
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