How It All Started
Tobias Buxhoidt and Julian Krenge connected through a matchmaking event at EU funding program "SpeedUp Europe." Anton Eder joined as the third founder through a job advertisement on the startup scene.
Through their logistics experience, the three recognized in 2014 that changes were needed in how retailers treated customers. The concept for parcelLab emerged from discussions with retailers who complained about lacking transparency and customer experience during shipping.
Our History
The company grew from three founders to over 80 operations experience experts across four offices in Munich, London, Paris, and Los Angeles.
parcelLab idea founded
First customers test the solution
Initial investors brought on board
More than 100 online shops live
Moved to Munich Central Station office
Over 250 online shops operational
Series A financing secured
Relocated to Schillerstrasse office
UK market entry
London office opened
Series B financing completed
Paris office opened
Los Angeles office opened
5th anniversary celebration
Key Facts and Figures
80
Employees
4
Offices
500+
Brands
45
Countries
Customer Quote
"The GRANIT PARTS brand stands for customer orientation and reliability. This is evident in our shipping communication thanks to parcelLab."
-- Benjamin Luyten, Head of International Partner Shops at Granit Parts
Many thanks to our customers for their trust and loyalty over the past 5 years! parcelLab optimizes operations experience for over 500 brands to enhance customer shopping experiences.
Ready to transform your post-purchase experience?
See how parcelLab can help you turn every delivery and return into a loyalty-building moment.