Bayern Kapital Participates in Seed Financing Round of parcelLab
Landshut/Munich, August 31, 2016 -- Munich-based tech startup parcelLab GmbH successfully closed a seed financing round. Bayern Kapital and four business angels invested a high six-figure amount, with capital allocated toward development, sales, and international expansion.
Company Overview
parcelLab supports online retailers by optimizing the delivery experience. The platform detects shipping delays through an innovative algorithm and communicates proactively with customers via email or SMS. Rather than relying on shipping providers for communication, retailers maintain direct contact through personalized messages in their brand style.
The solution also provides logistics performance analytics, revealing discrepancies between service level agreements and actual delivery performance.
Key Benefits
- 30--40% reduction in customer inquiries
- Additional marketing touchpoints created through shipping communications
- Revenue generated through untapped sales potential
- Reduced logistics and customer service costs
Investor Quote
"parcelLab offers clear technological and financial added value in a growing market segment."
-- Roman Huber, Managing Director, Bayern Kapital
Founder Quote
"Our technology provides a decisive competitive advantage to many retailers in e-commerce."
-- Anton Eder, Founder and CEO, parcelLab
Bayern Kapital, Bavaria's venture capital company, manages eleven investment funds worth approximately 340 million euros. The seed financing round marked an early milestone in parcelLab's journey to become a leading post-purchase experience platform.
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